At UVICOL, we value your privacy and are committed to protecting your personal data in accordance with applicable data protection laws, including the Nigeria Data Protection Act (NDPA) and other relevant regulations. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

We collect personal data that you provide directly to us and information collected automatically when you use our platform.

a. Information you provide:

- Full name, phone number, email address, and delivery address.

- Account registration details (such as username and password) when you create an account.

- Order details, purchase history, and payment information (processed securely via third-party payment providers).

- Customer support communications and inquiries.

b. Information collected automatically:

- IP address, browser type, device information, and operating system.

- Website usage data such as pages visited, time spent, and interactions.

- Cookies and similar tracking technologies.

2. How We Use Your Information

We use your personal data for the following purposes:

- To process and fulfill your orders.

- To create and manage your user account.

- To provide customer support and respond to inquiries.

- To send order confirmations, updates, and service notifications.

- To improve our website, products, and user experience.

- To detect and prevent fraud, abuse, or security issues.

- To comply with legal and regulatory obligations.

3. Legal Basis for Processing

We process your personal data based on:

- Your consent (e.g., account creation, marketing communications).

- Contractual necessity (e.g., fulfilling your orders).

- Legal obligations (e.g., compliance with applicable laws).

- Legitimate interests (e.g., improving services and preventing fraud).

4. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

- Logistics and delivery partners to complete your orders.

- Payment service providers for secure transaction processing.

- Service providers who help operate our website and services.

- Regulatory or legal authorities when required by law.

All third parties are required to handle your data securely and only for specified purposes.

5. Data Retention

We retain your personal data only for as long as necessary to:

- Fulfill the purposes outlined in this policy.

- Comply with legal, accounting, or reporting requirements.

- Resolve disputes and enforce agreements.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security of your information.

7. Cookies

We use cookies and similar technologies to:

- Improve website performance and user experience.

- Remember your preferences.

- Analyze traffic and usage patterns.

You may disable cookies through your browser settings, but some features of the website may not function properly.

8. Your Rights

Depending on applicable law, you may have the right to:

- Access the personal data we hold about you.

- Request correction of inaccurate data.

- Request deletion of your data (subject to legal obligations).

- Withdraw consent for certain data processing activities.

- Object to or restrict certain processing activities.

9. Data Protection Contact

If you have any questions, concerns, or requests regarding your personal data, please contact our support team through our official customer service channels.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

June 25,2026.